Evoenergy (View other jobs from this organisation)
http://www.energycareer.com.au/
About Us
Evoenergy is an electricity and gas distribution business committed to providing safe and reliable services to the Australian Capital Territory (ACT), and surrounding region. We believe in safety for our consumer and employees and by investing in our people, technology, and other innovations, we strive to exceed our customers’ needs now and into the future.
We boast a positive safety culture that encourages and inspires because the work we do matters to thousands of Canberrans. We have skilled teams of qualified professions who are passionate about empowering our community. At Evoenergy, we live and breathe our agreed culture behaviours of being honest, collaborative, flexible, respectful, and positive.
The Opportunity
Our Customer Delivery Group are looking for a Customer Interaction Lead who can continue to enhance our customer focus and response. In this role you will be responsible for developing, coaching and motivating a team of Customer Resolutions, claims and front of house reception staff in providing amazing customer service to the Canberra Community.
We are looking for an experienced individual who is customer service orientated with the leadership skills to foster a customer-centric culture committed to continuous improvements. With well-developed time management skills and interpersonal skills, you will collaborate with a wide range of stakeholders in a highly professional manner.
Day to day you will:
About you:
Why should you work for us?
We offer generous salary and benefits, including subsidised gym memberships, leadership and professional development programs, staff rewards, recognition programs, and much more.
How can I apply?
We encourage you to submit your resume and your cover letter outlining your suitability and relevant experience for the role through our online recruitment portal.
If you would like to learn more about this opportunity, we urge you to contact Kiera-lee Barrett, Customer Interaction Manager on 02 6270 7496. Applications close Sunday 8th August 2021.
If you have questions about the recruitment process, please email recruitment@evoenergy.com.au. Please note, that applications will not be accepted via email.
We are an Equal Opportunity Employer who embraces and fosters a culture that supports diversity, inclusion, and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives, and backgrounds, and encourage applications from women, Aboriginal and Torres Strait Islander people, people with disability, people that identify as LGBTIQ+, and people from culturally and linguistically diverse backgrounds.